Buy on Retrobiky Orders Time Frame
Time Frame = Confirmation + Processing + Shipping
1. Order Confirmation (On the Day)
A confirmation email will be sent to you once the order is authorized and verified. We are preparing your order immediately after confirming.
With this sort of time frame, it is ok for us to change or cancel your order in 24 hours, we will do our best to support your request.
2. Order Processing
It normally takes 3-5 business days for us to process your order. Please note that this does not include holidays and weekends.
3. Order Shipping
3.1. SHIPPING TO: the USA, Canada, Germany, United Kingdom, Austria, Belgium, Denmark, France, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland
| SERVICE |
ORDER |
COST |
TIME
|
| STANDARD |
0 - $65 |
$3 |
12-15 Business Days |
| STANDARD |
> $65 |
Free |
12-15 Business Days |
| EXPEDITED |
0- $135 |
$6 |
7-9 Business Days |
| EXPEDITED |
> $135 |
Free |
7-9 Business Days |
Please do not to use the PO BOX address when place orders, because it will extend the shipping time.
Service Areas Exclude: Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
Due to the increased order volume, please allow an extra 1-2 business days for expedited shipping. We appreciate your patience!
Due to natural disasters happen in some places, delivery of orders may be delayed. We appreciate your understanding and patience in advance!
3.2. SHIPPING TO: Australia, New Zealand
| SERVICE |
ORDER |
COST |
TIME
|
| STANDARD |
0 - $65 |
$3 |
13-16 Business Days |
| STANDARD |
> $65 |
Free |
13-16 Business Days |
| EXPEDITED |
0- $135 |
$6 |
7-9 Business Days |
| EXPEDITED |
> $135 |
Free |
7-9 Business Days |
3.3. SHIPPING TO: Hong Kong SAR, Japan, Singapore, Philippines
| SERVICE |
ORDER |
COST |
TIME
|
| STANDARD |
0 - $65 |
$3 |
9-12 Business Days |
| STANDARD |
> $65 |
Free |
9-12 Business Days |
| EXPEDITED |
0- $135 |
$6 |
7-9 Business Days |
| EXPEDITED |
> $135 |
Free |
7-9 Business Days |
Retrobiky Shipping FAQ
1. Which countries do we ship to?
North America: United States, Canada
Europe: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom
Oceania: Australia, New Zealand
Asia: Hong Kong, Japan, Philippines, Singapore
2. What Shipping Methods Do You Use?
We use USPS/YunExpress/4PX/FedEx/DHL for shipping service on our website.
If you choose STANDARD shipping, we would use USPS/YunExpress/4PX to ship your order.
If you choose EXPEDITED shipping, we would use YunExpress/4PX/FedEx/DHL/UPS to ship your order.
3. When will my order ship?
Once we ship your order, We will usually ship the purchase within 1-3 business days(Not include weekends or holidays), you will receive a shipping confirmation via email with a tracking number.
4. How Long Will It Take To Get My Package?
Orders are fulfilled as soon as possible. However, some items may be on back order so the shipping time can vary. When you want to know your items shipping processing, You just need to click the tracking number on your email we sent to you. You will get the processing details. If you have any questions don’t hesitate to contact us.
5. How Long the Retrobiky Orders Processing
Orders process takes about 1-3 business days if order products In Stock:
Customer Orders -> Warehouse Picking (in stock) -> Print order information -> Shipping Out
Order process takes about 3-5 business days if order products Out of Stock:
Customer Orders -> Warehouse Picking (Out of stock) -> Factory Manufacturing Prints -> Ship out after the printed
So the Order Processing Time Frame is 3-5 business days.
REMINDERS
Please note that we are only able to deliver to PO Boxes via STANDARD shipping, NOT EXPEDITED shipping. Please make sure to enter a physical address to avoid any issues with your shipment.
Customs taxes vary by country and will be charged according to the local customs policies. If you were required to pay a customs fee, please contact our Customer Care Team for further assistance.
If your shipping address is located in a rural community, you may have to pick up your package from your regional post office. For rural or remote regions, please allow an additional 1-2 days for delivery. We appreciate your patience!
If your order has already been shipped, we will be unable to redirect it. Here are some alternate options:
- Once the package has been delivered to your regional post office, you can contact the post office directly to request them to redirect it to an alternate address. Please note that this is done at the discretion of the postal office.
- If you need further assistance, please contact our Customer Care Team - we're more than happy to help!
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order.
If you don't receive your package on time, please feel free to contact our
Customer Care Team. As a friendly reminder, all shipping times listed in the chart above are
calculated in business days and do not include weekends.