Order Processing: We need 3-5 business days for processing before shipping out, this not include in the shipping timeframe.
Please note: All products are Asian size, please check the size chart before order
Labour Day Update: Orders after 26th, April would be processed on 5th,May
Moon Festival Break: We would have a " Moon Festival " break from 9th - 12th, Sep
China National Day Break: We would have a " National Day" break from 1st - 4th, Oct
Please Note: Order from today can not be delivered before March 17th, 2022. St Patrick's Day.
Order for "4th of July" Notice: Order from today can not be delivered before 4th July, 2022. Independence Day.
Order for "Halloween": Order after 19th can not be delivered before Halloween, the 31st October 2022.
Do Not Order for: From now on, Orders can not be delivered before Christmas Eve
🔥 Buy 2 Products Sitewide
If Order > $65, Get 10% Off | Code: RB10
If Order < $65, Get Free Shipping | Code: FS
🔥 Hot Sale Going On | End on 10th, Nov
Buy 1 Product Sitewide Get 10% OFF | Code: SN10
Buy 2 Products Sitewide Get 15% OFF | Code: SN15
Buy 3 Products Sitewide Get 20% OFF | Code: SN20
Buy 5 Products Sitewide Get 35% OFF | Code: SN35
🔥 Tomb-Sweeping Day
Get 15% Off on Tomb-Sweeping Day (2nd-6th April) | Code: TS15
🔥 China Labour Day Sale | End on 5th, May
Buy 1 Product Sitewide Get 10% OFF | Code: LB10
Buy 2 Products Sitewide Get 15% OFF | Code: LB15
Buy 3 Products Sitewide Get 20% OFF | Code: LB20
Buy 5 Products Sitewide Get 30% OFF | Code: LB30
Get 15% Off on Labour Day (27th,April- 3th,May) | Code: LB15
🔥 Hot Sale for Summer | End 25th July
Buy 1 Product Sitewide Get 10% OFF | Code: SM10
Buy 2 Products Sitewide Get 15% OFF | Code: SM15
Buy 3 Products Sitewide Get 20% OFF | Code: SM20
Buy 5 Products Sitewide Get 35% OFF | Code: SM35
Buy 8 Products Sitewide Get 40% OFF | Code: SM40
🔥 Celebrate for 4th of July | End 18th June
Buy 1 Product Sitewide Get 10% OFF | Code: CJ10
Buy 2 Products Sitewide Get 15% OFF | Code: CJ15
Buy 3 Products Sitewide Get 20% OFF | Code: CJ20
Buy 5 Products Sitewide Get 35% OFF | Code: CJ35
Buy 8 Products Sitewide Get 40% OFF | Code: CJ40
🔥 Back to School Sale | End 20th August
Buy 1 Product Sitewide Get 10% OFF | Code: BS10
Buy 2 Products Sitewide Get 15% OFF | Code: BS15
Buy 3 Products Sitewide Get 20% OFF | Code: BS20
Buy 5 Products Sitewide Get 35% OFF | Code: BS35
Buy 8 Products Sitewide Get 40% OFF | Code: BS40
🔥 Moon Festival Sale | End 20th Sep
Buy 1 Product Sitewide Get 10% OFF | Code: MS10
Buy 2 Products Sitewide Get 15% OFF | Code: MS15
Buy 3 Products Sitewide Get 20% OFF | Code: MS20
Buy 5 Products Sitewide Get 35% OFF | Code: MS35
🔥 Hot Sale for Halloween | End 15th Oct
Buy 1 Product Sitewide Get 10% OFF | Code: HE10
Buy 2 Products Sitewide Get 15% OFF | Code: HE15
Buy 3 Products Sitewide Get 20% OFF | Code: HE20
Buy 5 Products Sitewide Get 35% OFF | Code: HE35
🔥 Hot Sale on Black Friday
Buy 1 Product Sitewide Get 10% OFF | Code: BF10
Buy 2 Products Sitewide Get 15% OFF | Code: BF15
Buy 3 Products Sitewide Get 20% OFF | Code: BF20
Buy 5 Products Sitewide Get 35% OFF | Code: BF35
Buy 8 Products Sitewide Get 40% OFF | Code: BF40
🔥 Hot Sale for Christmas | End 8th Dec
Buy 1 Product Sitewide Get 10% OFF | Code: CS10
Buy 2 Products Sitewide Get 15% OFF | Code: CS15
Buy 3 Products Sitewide Get 20% OFF | Code: CS20
Buy 5 Products Sitewide Get 35% OFF | Code: CS35
Buy 8 Products Sitewide Get 40% OFF | Code: CS40
Lunar New Year Close: Orders from February 1st, 2024 will be processed on February 17th, 2024, when we back to work after Chinese New Year. Check this shipping timeframe update before order
🔥 Hot Sale on Lunar New Year
Buy 1 Product Sitewide Get 10% OFF | Code: LY10
Buy 2 Products Sitewide Get 15% OFF | Code: LY15
Buy 3 Products Sitewide Get 20% OFF | Code: LY20
Buy 5 Products Sitewide Get 35% OFF | Code: LY35
Buy 8 Products Sitewide Get 40% OFF | Code: LY40
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Shipping & Delivery
Buy on Retrobiky Orders Time Frame
Time Frame = Confirmation + Processing + Shipping
1. Order Confirmation (On the Day)
A confirmation email will be sent to you once the order is authorized and verified. We are preparing your order immediately after confirming.
With this sort of time frame, it is ok for us to change or cancel your order in 24 hours, we will do our best to support your request.
2. Order Processing
It normally takes3-5 business daysfor us to process your order. Please note that this does not include holidays and weekends.
3. Order Shipping
3.1. SHIPPING TO: the USA, Canada, Germany, United Kingdom, Austria, Belgium, Denmark, France, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland
SERVICE
ORDER
COST
TIME
STANDARD
0 - $65
$3
12-15 Business Days
STANDARD
> $65
Free
12-15 Business Days
EXPEDITED
0- $135
$6
7-9 Business Days
EXPEDITED
> $135
Free
7-9 Business Days
Please do not to use the PO BOX address when place orders, because it will extend the shipping time.
Service Areas Exclude: Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
Due to the increased order volume, please allow an extra 1-2 business days for expedited shipping. We appreciate your patience!
Due to natural disasters happen in some places, delivery of orders may be delayed. We appreciate your understanding and patience in advance!
3.2. SHIPPING TO: Australia, New Zealand
SERVICE
ORDER
COST
TIME
STANDARD
0 - $65
$3
13-16 Business Days
STANDARD
> $65
Free
13-16 Business Days
EXPEDITED
0- $135
$6
7-9 Business Days
EXPEDITED
> $135
Free
7-9 Business Days
3.3. SHIPPING TO: Hong Kong SAR, Japan, Singapore, Philippines
SERVICE
ORDER
COST
TIME
STANDARD
0 - $65
$3
9-12 Business Days
STANDARD
> $65
Free
9-12 Business Days
EXPEDITED
0- $135
$6
7-9 Business Days
EXPEDITED
> $135
Free
7-9 Business Days
Retrobiky Shipping FAQ
1. Which countries do we ship to?
North America: United States, Canada
Europe:Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom
Oceania: Australia, New Zealand
Asia: Hong Kong, Japan, Philippines, Singapore
2. What Shipping Methods Do You Use?
We useUSPS/YunExpress/4PX/FedEx/DHL for shipping service on our website.
If you choose STANDARD shipping, we would useUSPS/YunExpress/4PX to ship your order.
If you choose EXPEDITED shipping, we would use YunExpress/4PX/FedEx/DHL/UPS to ship your order.
3. When will my order ship?
Once we ship your order, We will usually ship the purchase within 1-3 business days(Not include weekends or holidays),you will receive a shipping confirmation via email with a tracking number.
4. How Long Will It Take To Get My Package?
Orders are fulfilled as soon as possible. However, some items may be on back order so the shipping time can vary. When you want to know your items shipping processing, You just need to click the tracking number on your email we sent to you. You will get the processing details.If you have any questions don’t hesitate to contact us.
5. How Long the Retrobiky Orders Processing
Orders process takes about 1-3 business days if order products In Stock:
Customer Orders -> Warehouse Picking (in stock) -> Print order information -> Shipping Out
Order process takes about 3-5 business days if order products Out of Stock:
Customer Orders -> Warehouse Picking (Out of stock) -> Factory Manufacturing Prints -> Ship out after the printed
So the Order Processing Time Frame is 3-5 business days.
REMINDERS
Please note that we are only able to deliver to PO Boxes via STANDARD shipping, NOT EXPEDITED shipping. Please make sure to enter a physical address to avoid any issues with your shipment.
Customs taxes vary by country and will be charged according to the local customs policies. If you were required to pay a customs fee, please contact ourCustomer Care Teamfor further assistance.
If your shipping address is located in a rural community, you may have to pick up your package from your regional post office. For rural or remote regions, please allow an additional 1-2 days for delivery. We appreciate your patience!
If your order has already been shipped, we will be unable to redirect it. Here are some alternate options:
Once the package has been delivered to your regional post office, you can contact the post office directly to request them to redirect it to an alternate address. Please note that this is done at the discretion of the postal office.
If you need further assistance, please contact ourCustomer Care Team- we're more than happy to help!
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order.
If you don't receive your package on time, please feel free to contact ourCustomer Care Team. As a friendly reminder, all shipping times listed in the chart above are calculated in business days and do not include weekends.
Return, Refund & Exchanges
Return, Refund & Exchanges Policy
Email Us: retrobikyofficial@gmail.com
Including:
*Order number, *Your Name, the question you have, and the photos of the tiems if necessary. So we can locate your order and get back to you with more details.
Our policy lasts 60 days after order delivery. If 60 days have gone by since the order delivery, unfortunately, we can’t offer you a refund or exchange.
To complete your return, we may require a receipt or proof of purchase.
Exchanges (if size wrong)
If you chose a wrong size, a size do not fit, email us at retrobikyofficial@gmail.com. We would send you a new size item for free but you need to take the shipping fee. No need to send the wrong size item back.
We would replace items for free if they are defective or damaged.
Return & Refund Shipping
To return your product, Pleasesend us an email with your name & order number. We would solve your shipping issue.
You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are non-refundable. Return Shipping Fee may be expensive as you need to send the items back to China.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Partial Refunds
There are certain situations where only partial refunds are granted.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
When we get your returned items, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Sale Items
Only regular priced items may be refunded, unfortunatelysale items cannot be refunded.
Compensation Time-Frame:
For returned items or items for exchange, we will need 1 business day upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 3-5 business days
Please contact us for further help. We will do our very best to help you and reply to all messages within 24 hours.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, pleasecontact us.
Product Description
Product Details:
Clothing Type:Matching Set Bike Jersey | Long Sleeve
